Terms of service

Terms & Conditions

Last Updated: 27 October 2026

Please read these Terms & Conditions carefully before using artbyusuf.in or placing an order. This website is operated by Mohammed Yusuf Iqbal Ansari (Artbyusuf). These Terms & Conditions govern your access to and use of our website and the purchase of products from us.

1. Acceptance of Terms

By accessing or using artbyusuf.in, placing an order, or making a payment, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them, along with our Privacy Policy, Shipping Policy, Cancellation Policy, and Refund and Return Policy, where applicable.

If you do not agree with these terms, please refrain from using our website or placing an order.

In these Terms & Conditions, "we", "us", and "our" refer to Artbyusuf, and "you" and "your" refer to any visitor, customer, or user of our website.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract under applicable Indian law to place an order on our website.

Individuals under 18 may use the website only with the involvement and supervision of a parent or legal guardian.

3. Products and Descriptions

Artbyusuf offers artwork, wall art, posters, canvas prints, and other related products as described on our website.

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, materials, and other details are accurate and up to date. However, slight variations may occur due to differences in screen settings, lighting, printing processes, materials, and manufacturing methods.

Where applicable, variations in colour, texture, finish, or other characteristics may occur between the product images displayed online and the physical product delivered.

Product photographs and digital previews are provided for illustrative purposes. Any mockups or room displays should not be treated as exact representations of the product's appearance in every environment.

We do not guarantee that every product description, image, or stock indication will always be entirely error-free. If a material error affects your order, please contact us so that we can address it appropriately.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated, and include applicable taxes where indicated. Any additional shipping or other charges will be disclosed before you complete your purchase.

We reserve the right to change product prices, discounts, promotional offers, and coupon terms at any time. Such changes will not affect an order already accepted, except where correction or cancellation is permitted by applicable law and these terms.

If a product is listed at an obviously incorrect price due to a typographical, technical, or system error, we may contact you to resolve the error or cancel the affected order and issue a refund for the amount paid.

Payments may be processed through the payment methods and authorised third-party payment gateways made available at checkout. Cash on Delivery, if offered, may be subject to additional conditions.

We do not intentionally store your complete payment card details, UPI PIN, or net banking credentials. Payment information is processed by the relevant payment service provider in accordance with its applicable security practices and policies.

5. Order Placement and Acceptance

Placing an order on our website constitutes an offer to purchase the selected products under these Terms & Conditions.

An automated order acknowledgement confirms receipt of your order and does not necessarily constitute final acceptance.

An order will be considered accepted when we confirm acceptance through an appropriate communication channel or dispatch the product, as applicable.

We reserve the right to refuse, hold, or cancel an order where reasonably necessary, including in cases of product unavailability, apparent pricing errors, suspected fraud, payment issues, incorrect delivery information, or delivery restrictions.

If we cancel an order for which payment has already been received, we will arrange a refund of the amount paid for the cancelled order, subject to applicable law and the relevant payment provider's processing timelines.

You are responsible for reviewing your order details, including product selection, quantity, delivery address, and contact information, before completing checkout.

6. Shipping and Delivery

Shipping, delivery estimates, dispatch timelines, tracking information, and delivery charges are governed by our Shipping Policy.

Delivery dates and timelines are estimates unless expressly confirmed as guaranteed. Delays may occur due to courier operations, weather conditions, customs clearance for international shipments, transportation disruptions, public holidays, or other circumstances beyond our reasonable control.

We will make reasonable efforts to coordinate with our shipping partners and assist customers in resolving delivery issues.

Customers must provide a complete and accurate delivery address and reachable contact details. Delays or failed deliveries resulting from incorrect or incomplete information may affect delivery timelines and may result in additional charges where lawfully applicable and disclosed.

Nothing in this section limits any consumer rights or remedies available under applicable law.

7. Cancellations, Returns, and Refunds

Order cancellations, returns, replacements, and refunds are governed by our Cancellation Policy and Refund and Return Policy, as applicable.

Please review these policies before placing an order, particularly for products that are customised, personalised, made to order, or produced according to customer specifications.

Any restrictions applicable to cancellations, returns, or refunds will be subject to applicable law. Nothing in these Terms & Conditions is intended to exclude or restrict a consumer's statutory rights.

Where a refund is approved, it will generally be processed through the original payment method where practicable, or through another lawful method agreed upon with the customer. The time taken for the amount to appear in the customer's account may depend on the relevant bank or payment provider.

For damaged, defective, incorrect, or missing items, customers should contact us promptly with their order details and relevant supporting photographs or other evidence, where reasonably necessary to investigate the issue.

8. Wholesale and Bulk Orders

Where Artbyusuf accepts wholesale, bulk, corporate, or other business-to-business orders, the pricing, minimum quantities, payment arrangements, production timelines, shipping conditions, and return terms may be agreed separately in writing.

Any specific written agreement for such an order will apply alongside these Terms & Conditions. In the event of a conflict, the specific agreement will prevail to the extent permitted by applicable law.

9. User Accounts and Responsibilities

If you create an account on our website, you agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account, subject to applicable law.

You agree not to:

  • Use the website for any unlawful, fraudulent, misleading, or abusive purpose.

  • Provide false information or impersonate another person when placing an order.

  • Attempt to gain unauthorised access to our website, servers, accounts, or administrative systems.

  • Introduce malicious software, interfere with website operations, or attempt to compromise website security.

  • Scrape, copy, reproduce, or extract website content in bulk without our prior written permission, except where permitted by applicable law.

  • Use our content, products, or website in a manner that infringes the rights of Artbyusuf or any third party.

We reserve the right to take appropriate action against misuse of our website, subject to applicable law.

10. Intellectual Property Rights

Unless otherwise stated, all content on artbyusuf.in, including artwork, illustrations, designs, product photographs, logos, branding, text, graphics, and website materials, is owned by Artbyusuf or used under appropriate authorisation and is protected by applicable intellectual property laws.

Purchasing a physical artwork or printed product does not automatically transfer copyright, reproduction rights, or other intellectual property rights in the underlying artwork to the purchaser.

You may not reproduce, distribute, modify, publicly display for commercial purposes, resell, or otherwise exploit our protected content without prior written permission, except where permitted by applicable law.

Any unauthorised use of our intellectual property may result in appropriate legal action.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Artbyusuf will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products, where such exclusion is legally permitted.

We are not responsible for interruptions, temporary website unavailability, payment gateway failures, courier delays, or other events beyond our reasonable control, except to the extent liability cannot lawfully be excluded.

Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.

Any limitation of liability relating to an order will apply only to the extent permitted by applicable Indian law and will not override mandatory consumer protection rights or remedies.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, shipping and courier partners, analytics services, and other external websites or platforms.

These third-party services may be governed by their own terms, privacy policies, and conditions. Artbyusuf does not control all aspects of these services and is not responsible for their independent practices, except where responsibility is imposed by applicable law.

13. Privacy and Data Protection

Our collection, use, storage, and processing of personal information are described in our Privacy Policy.

By using our website or placing an order, you acknowledge that relevant information may be processed as necessary to fulfil orders, process payments, arrange deliveries, provide customer support, prevent fraud, and comply with legal obligations, in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy for further details about your information and applicable rights.

14. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of India, including applicable provisions of the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020, as amended or applicable.

Any dispute arising from the use of our website or the purchase of our products will be handled by the competent courts or forums having jurisdiction under applicable Indian law.

Nothing in these terms is intended to deprive consumers of any mandatory legal rights or remedies available to them.

15. Changes to These Terms

Artbyusuf reserves the right to revise these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised "Last Updated" date. Changes will apply prospectively, subject to applicable law and any rights or obligations already arising from existing orders.

We encourage you to review this page periodically to stay informed of any updates.

16. Contact Us

If you have questions, concerns, or complaints regarding these Terms & Conditions, our products, or an order, please contact us using the details below.

We will make reasonable efforts to respond to customer enquiries and resolve complaints in accordance with applicable law.

17. Terminations

We reserve the right to cancel or terminate any order or service related to wall art, canvas paintings, and other artwork if the customer violates our terms and conditions, provides incorrect information, or engages in fraudulent activity. Customers may request cancellation before the order is processed or dispatched. Customized or personalized artwork cannot be cancelled once production has started, except where required by applicable law.